Effective Date: December 1, 2024
The House of Avid ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website. This Privacy Policy outlines how we collect, use, and safeguard your information. By using our website, you agree to the terms of this policy.
Information We Collect
We may collect the following types of information:
1. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third-party payment providers)
2. Non-Personal Information
- IP address
- Browser type
- Device type
- Pages visited on our site
- Cookies and similar tracking technologies
How We Use Your Information
We use the information collected to:
- Process and fulfill orders.
- Respond to inquiries and provide customer support.
- Send promotional offers, updates, and newsletters (with your consent).
- Analyze website performance and improve user experience.
- Determine when a shopping cart has been abandoned and send SMS cart reminder messages (with your consent).
- Comply with legal obligations.
SMS Abandoned Cart
The House of Avid's website uses cookies and plugins to track items you place in your shopping cart, including when you abandon your cart. This information allows us to send SMS cart reminder messages to assist you in completing your purchase, provided you have opted into SMS communications.
Handling Phone Numbers and SMS Data
When you provide your phone number for SMS communications, we use it to:
- Send you updates, promotions, and order-related information.
- Provide reminders about abandoned carts, if applicable.
We do not share text messaging originator opt-in data or consent with any third parties.
Third-Party Data Sharing
We do not sell your personal information. However, we may share certain information with:
- Service Providers: To process payments, ship orders, and provide marketing or IT support.
-
Legal Authorities: If required by law or to protect our legal rights.
Note: The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your browsing experience.
- Track the contents of your shopping cart, including abandoned items.
- Analyze website performance and user behavior.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
Location Tracking and Location-Based Services
If you enable location-based services, we may collect location data to:
- Personalize your shopping experience.
- Provide location-specific offers and promotions.
Location data is collected through your device's settings or third-party plugins and is used solely for these purposes.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.
Your Rights
Depending on your location, you may have the following rights regarding your data:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Restrict or object to data processing.
To exercise your rights, please contact us at contactsupport@thehouseofavid.com.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these sites.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
The House of Avid
3009 Rainbow Drive, Suite E
Decatur, Georgia 30034
Email: contactsupport@thehouseofavid.com
Phone: 404-487-8409